Client Review on Exovations

Dean Porter

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Dean Porter

Negative Review

October 18, 2019

Reviewed on Oct 18, 2019

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We requested a quote for remodeling a sunroom. One of their salespersons came out on a Saturday and had to have their construction manager come out later in the week in order to offer a proper quote. That was totally ok. Understandably they needed to know the scope of work before writing a proposal. The salesperson confirmed the construction manager had come out and we would recieve the quote in a fee days. Its now been over a month and still no quote. We've reached out, and the response is "I feel like I've sent the quote 20 times" yet its it's nowhere to be seen. I even asked them to copy a second email address in case I was having a problem with my email address. Nothing. If your company can't handle our project, is not interested, or other.... tell us! We are scheduling contractors who rely on the previous project to be complete, and dragging my quote out for over a month puts our project behind, costing us time and money. I wonder how they would feel if I sent them an invoice for money/time lost?

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