Client Review on Hyatt Hotels Corporation

Lisa Marie

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Lisa Marie

Negative Review

March 19, 2019

Reviewed on Mar 19, 2019

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They will not guarantee if you reserve adjoining rooms that you will be able to get both on the day of So what’s the point ln reserving a room? I even offered to prepay for said rooms and apparently they don’t do that either!I explained to them I would be traveling with childrenAnd there suggestion was they would try to put them as close as possible? How is that ok with children to be down the hall from their parents in a separate room with no supervision?Unacceptable and for that reason I will never use Hyatt again.

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