M.C. Spa & Nail Bar
Client Review on M.C. Spa & Nail Bar
Feedback:
I went in and got their signature pedicure and upgraded to gel polish. The massage therapist who worked on me asked what type of massage I wanted (deep tissue). When he was working on my shoulder he asked if it was too much, and I told him to please beat me up; he laughed and proceeded to work with gentle touches, ignoring my knots. This is the typical style of massage I have gotten free with a manicure at other salons - and really not up to the caliber of someone who is a licensed massage therapist. When he got to my neck/skull/face, it was uncomfortably oily, and his hands were callused and had a ragged nail, so he tended to scratch my skin and pull my hair (I had to ask him to stop). He stroked oil over my face - when I left, I took one look at my now disgusting hair and face and knew that I was taking a shower as soon as I got home. The pedicure process was typical of what you can expect, except for its done in the dark, with a little lamp making your feet visible. After the aforementioned shower, I noticed that the shape of my nails was weird - I prefer a short, rounded look (what I asked for) - and they were made square across the top, but not the sides, so it's a wonky line. I can fix it myself, but that ruins the integrity of the gel polish, and is opposite of the point of getting a pedicure. Also, my heels were filed but not smoothed after, so they are scratchy and rough. When I called to let someone know about this, I got the spa manager. She did not offer to have me come back and fix it (which, again, is normal procedure). Instead, she said that she would make a note and next time I came in she would put me with someone else. Totalling $110 with tip, why would I come back to such terrible service?
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