NaturaLawn of America
Client Review on NaturaLawn of America
Feedback:
I used NaturaLawn of America this past season (2018), but I had several issues with their lawn treatment service, i.e. my lawn did not look as though it had been treated for weeds, etc. When it was time for lawn aeration, although I requested the service when I first setup a program, I had to call NaturaLawn of America, who told me I was not on the aeration list although they could see where I made the request and was given a price. They had to “squeeze” me into their schedule. The aeration team consisted of young men who seemed inexperience and who drove a truck into my lawn. Apparently they didn’t think anyone was home, but when we came out of the house and confronted the service staff, they didn’t think it was a big deal saying, we are going to aerate anyway. Later we found out they had aerated and overseed one of our flower beds. I had a weak moment and decided to give Naturalawns a second chance this year (2019). They came out and treated the lawn. My lawn is covered with perennial weeds that were not controlled/killed from the prior year. There are also huge clumps of crabgrass that they didn’t spray to kill this year. I called NaturaLawn four days ago and left a message in their “not satisfied with your lawn” voicemail box. “No one returned the call”. I then called another NaturaLawn number and spoke to a customer service staff member who acknowledge that they could see that I had called according to their phone message log. I was told that they would leave a message for the local NaturaLawn management to call me. “No one has called”.I am completely done with NaturaLawn of America. By looking at my lawn, I am embarrassed to tell anyone that I paid for a lawn service. My neighbor takes care of his own lawn, i.e. thick, green, no weeds, etc. Mine looks like unattended farm land: “Very Natural”, weeds and all.In the past I have used Lawn Doctor, Lawn Wrangler and Blade of Green. I would rank them in that order. I’m going back to Lawn Doctor or Lawn Wrangler.
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