Pronto Insurance
Client Reviews on Pronto Insurance
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0 Stars Terrible customer service! I’m still waiting for my claim to be paid. Cesar Cantu never returns my calls or sends emails as I requested. My son and his father have also left plenty of voicemails with no return call back. Terrible company and I hate for anyone to ever have to deal with this kind of company giving you the runaround. My review stands until I have a paycheck in my hand. I will post on all Social media until my claim is paid.
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I have had the company for years and never had any issues. The online support is irritating but the customer service over the phone is impeccable.
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Mayra is an excellent rep and helpful
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Fast, easy and for sure the cheapest insurance I found. Thank you so much for making it easy and no big start up fee just your monthly rate
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I enjoyed speaking to the ladies for insurance quotes. They were very polite and listen to my concerns
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If you prefer paying bills and signing up online instead of walking in an office pronto is not too bad. Getting a real c.s rep that knows what they are talking about is a problem. Customer service could be better and more helpful. Website seems out of date and is at time very annoying. Prices are low.
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Great service and low prices...
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They're awesome!!!
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Great customer service, I was surprised by the low cost of the insurance as well. I'm paying a whole lot less than I was before with another insurance company.
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Cheap rates for insurance plus customer service is always excellent. Online or over the phone
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