Client Review on Vision Trends
Feedback:
Look, the facility is nice and the doctors are nice as long as you're going in for a yearly check up but heaven forbid life takes over and you missed a check up or you didn't order contacts when you were supposed to and you're S.O.L. My husband lost his contact while trying to put it in at 4:30am and couldn't find where it dropped. He went to work anyway for his usual 12 hr shift because he didn't want to be late and get in trouble. He now has a headache and is dizzy which is so dangerous especially since he works with electric tools and wiring things together. I called Eye trends to figure out what we could do so he doesn't have to go until September, when his yearly check up is, to get some more contacts. Since he never ordered contacts last September due to an eye infection, dr ordered for him to come back when his eye was cleared and they would order him contacts then and of course being the hard working man he his he couldn't find the time to go back. Now they won't give him a trial pair until his next appointment in September when he can order more contacts. How in the hell is a person who works 40+hrs a week and is on the road driving to and from work 2 hrs a day supposed to go without a contact for a month and half? Unless we want to pay out of pocket for an exam and contacts right now. Which everyone knows is crazy expensive. That was the lady's answer to that question. And when I said so there is no help from you guys she said sorry. No compassion or sympathy for regular blue collar people. Their hours are even unforgiving of people who work 40+ hours a week. I'm done with this place. Like I said, great with a yearly check up but if you have an accident or a problem you're screwed. They just turn their back and offer zero help. At the very least have another eye place in your phone for such an occasion. Good luck
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